Refund policy
All sales are considered final and nonrefundable.
We get though that things don't always go as planned, so we offer refunds in a few limited circumstances. If your purchase falls into one of the exceptions listed below, you may be eligible for a refund.
Refund requests must be submitted within one year of your purchase and are granted on a case-by-case basis.
Compromised Resource File- A resource file is damaged or is missing content.
Example: A thumbnail or preview is uploaded instead of the resource itself.
Misrepresentation- A resource preview and/or description misrepresents what is actually contained in the resource. (Requests are subject to review.)
Example: A product description states there are 50 multiple choice questions in a resource but instead there are 50 true or false questions.
Technical Limitations— You are unable to access a resource because the technical requirements aren't included in the resource description.
Example: A resource is a Notebook file but this is not listed anywhere on the product page.
Duplicate Purchase— The same resource is purchased twice.
Example: You purchase a resource contained in a specific bundle and then later purchase that bundle within one year of the original purchase.